Connect your device
Use the appropriate cable and follow instructions displayed by the official software. Check that your device behaves as expected before continuing.
Starting up your hardware wallet is an important first step. Take it at your pace, follow the official instructions, and keep your recovery information private.
Go one step at a time. A careful first setup helps you understand how your device works before you use it to manage digital assets.
Use the appropriate cable and follow instructions displayed by the official software. Check that your device behaves as expected before continuing.
Follow the prompts shown on your hardware wallet. Read each screen carefully and never rush through security-related steps or approve unexpected actions.
Confirm your device and software are genuine and up to date. Before signing a transaction, review the details shown on the physical device itself.
A hardware wallet helps keep important operations isolated from potentially unsafe environments. Good security habits are still essential.
Scammers may imitate wallet brands, support portals, or account pages. A legitimate service should never ask you to enter your secret recovery phrase into an unexpected webpage.
Know where to get helpImportant: Never enter a recovery phrase, private key, PIN, or other secret wallet information into a webpage because a message or pop-up asks you to.
If something does not look right, stop before approving a transaction or entering sensitive information. Return to the official manufacturer documentation and verify the instructions. Use trusted support channels—not links in unsolicited emails, messages, or social posts.
Visit official Trezor website